How to Contact Us

General Enquiries

Phone (07) 5424 4000
Monday to Friday from 8.30am to 5pm
   
After Hours Call Centre
 (07) 5424 4000 (including public holidays)
   
Email mail@somerset.qld.gov.au
   
Post PO Box 117
Esk QLD 4312

Administration and Customer Service Centres

Standard operational hours Monday to Friday 8.30am to 5pm.

Esk Administration Centre
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2 Redbank Street, Esk
Kilcoy Customer Service Centre
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15 Kennedy Street, Kilcoy
Lowood Customer Service Centre
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1 Michel Street, Lowood

Queensland Government Agency Program (QGAP)

QGAP services are available from the Lowood Customer Service Centre 9am - 12pm and 1pm - 4pm, Monday to Friday (excluding public holidays).

Relay and Accessible Services

If you require assistance due to a hearing or speech impairment, contact us through the National Relay Service

  • TTY users - phone 133 677 then ask for (07) 5424 4000
  • Speak and Listen users - phone 1300 555 727 then ask for (07) 5424 4000
  • Internet Relay users - connect to the NRS at internet-relay.nrscall.gov.au then ask for (07) 5424 4000

Translation Services

If you require translation assistance, contact the Translating and Interpreting Service (TIS) National.

Councillors

Meet Our Councillors

Media Enquiries

news@somerset.qld.gov.au

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