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Right to Information

Right to Information (RTI)

Accessing Council Information

Before entering the application process, you may like to check whether the information you seek is accessible via any of the means listed below. If the information is accessible by other means, an application under the Right to Information Act 2009 (RTI Act) or Information Privacy Act 2009 (IP Act) is not required.

To check if the information is already accessible, you can:

An application for information may be made under the RTI Act. These can be made by completing the Right to Information Application form, or alternatively, submitting a request in writing.

Fees and Charges

Information relating to fees and charges is available on the Queensland Government ‘Right to information and Information Privacy’ website < Fees and charges | Right to Information and Information Privacy >.

Lodging an Application

Application forms are available:

Applications do not have to be made on the approved form. However, you have the option of using a form if it is your preferred method of applying.

If the application form is not used, applications can be in writing, however written applications must:

  • give sufficient information concerning the document being sought to enable it to be identified
  • state an address to which notices can be sent to the applicant
  • state whether access to the document is sought for the benefit of, or use by the applicant, or another entity (and this other entity must be named)

if the application is for personal information of the applicant, then evidence of identity must be provided.

Applicants should also confirm their preferred form of access, e.g. inspect document/s, photocopy of document/s, document/s sent by email, document/s by download link). Note, charges may apply for certain forms of access (e.g. photocopy of document/s).

Refer to Section 24 and Section 78E of the Right to Information Act 2009 which note the requirements for making a compliant application.

Evidence of Identity

To protect your privacy and that of others, if you are seeking personal information, you must provide evidence of your identity when making the application. If you are seeking documents on someone's behalf, you must provide evidence of both identities as well as sufficient proof of your authorisation to act on the person's behalf.

Information relating to valid forms of identification and evidence to act on someone’s behalf is available on the Office of the Information Commissioner’s website < Evidence of identity and authority | Office of the Information Commissioner Queensland >.

It is preferred that the original identification documents or evidence of authority be shown to a Council officer at one of its public facing offices to negate the need for Council to retain a copy. Applicants are encouraged to contact Council prior to submitting an application in person to ensure an appropriate officer is available to receive the application.

Decision Reviews

If you are dissatisfied with the officer’s decision, you can apply for:

  • an internal review of the decision within Council
  • an external review conducted by the Office of the Information Commissioner.

To apply for an internal review of the decision within Council, you can complete the:

If the application form is not used, applications can be in writing, however written applications must meet the requirements of Section 82 of the Right to Information Act 2009.

Council’s Disclosure Log

Council’s disclosure log contains a record of documents released in response to applications made under the RTI Act.

Disclosure Log 2023-24
Disclosure Log 2022-23
Disclosure Log 2021-22
Disclosure Log 2020-21
Disclosure Log 2019-20

Certain information (such as personal information) will be removed before release.

To view these documents, you’ll need to request access. To request copies of released documents, contact Council by: