Lives Lived Well - New Access

Service name

Lives Lived Well - New Access

Contact Name

Andrea Mazucco 0438 862 686 or Cindy Wood 0438 585 195

Email

andrea.mazucco@llw.org.au

Phone

1300 971 309

Address

Lockyer Community Centre 14 Crescent St Gatton

Website

https://www.liveslivedwell.org.au/our-services/qld/newaccess/

Service program

If you are experiencing a tough time, consider seeing one of our NewAccess coaches. NewAccess is a free program for anxiety, stress and depression developed by beyondblue to help people tackle life pressures. We offer the program to people aged 12 years and over. The program can help with anxiety or uncertainty, health problems, work stress, relationship or family issues, long term isolation or loneliness, financial worries or sleep deprivation. The program is designed to help people experiencing low to moderate anxiety or depressionwith easily accessible, quality services when they are struggling to manage life stress. A coach helps you work through an individual plan that you develop together..

Geographic coverage area

Brisbane Valley. Note Kilcoy area has New Access available though RFQ

Model of service delivery

Based in Gatton with phone and Skype available. Can hold face to face when appropriate.

Eligibility criteria (including age)

12 years and over

Referral pathways

Self referral by calling 1300 971 309 or visit website. No mental health care plan needed. GP or other organisations can also refer on your behalf.

Cost

Free

Funded through contract

Darling Downs and West Moreton PHN funded until Mid 2022

Intake capacity and limitations

No limit. Once a referral is received, a coach will call you withing 24-48 hours to book an appointment. Wait times are no longer than seven days.

Hours of operation

Monday to Friday 8:30am-4:30pm

Duration service can be provided

6 appointments, ideally delivered over 6 weeks. Initial appointment is one hour then 5 weekly sessions of 30 minutes each. Follow up appointment available at 1, 3, and 6 months