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- Service name
- Lives Lived Well New Access Aged Care Mental Health Support
- Phone
- 1300 971 309
- Service program
- New Access is now available to residential aged care residents. Residents commonly experience challenges in adjusting to changed living arrangements. If needed staff at these centres can call New Access and a coach will contact the resident within 24-48 hours to conduct an assessment. No mental health care plan or referral is necessary. if the resident is deemed unsuitable (for example, if they require more intensive support), they will be referred to a more suitable service.
- Geographic coverage area
- Brisbane Valley
- Model of service delivery
- Outreach to aged care facility
- Eligibility criteria (including age)
- Residents living in aged care facilities
- Referral pathways
- Via the aged care facility staff
- Cost
- Free
- Intake capacity and limitations
- Will respond withing 24-48 hours
- Duration service can be provided
- The service is offered in six sessions over six weeks.