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Food info - Inspections



Information for businesses

Council has a duty to investigate and respond to complaints received. A complaint may result in an inspection of your premises to ensure you are complying with the legislation.

If a person contacts you to make a complaint about your business, it is a good idea to have complaint management procedures  in place for staff to follow.


Information for customers

To make a complaint about a food business, please call Council on (07) 5424 4000.  

Complaints can also be lodged through Queensland Health at Food safety complaint | Queensland Government (


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